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In 2021, ISWAN joined forces with The Shipowners’ Club to launch ISWAN for Seafarers, a mobile app which offers a direct line to ISWAN's 24-hour helplines and offline access to resources for seafarers.
No internet connection needed*
The app does not use data when open and seafarers can access information and resources at any time while at sea or ashore.
Instant access to 24-hour help and support
Via the touch of a button in the app, seafarers can contact one of ISWAN's free, confidential, international helplines: SeafarerHelp (for all seafarers and their families) and Yacht Crew Help (for professional yacht crew).
Useful information and resources specifically for seafarers
...including ISWAN’s self-help health materials, access to ISWAN’s Seafarer Centre Directory, and guidance on topics such as contract issues, abandonment, and bullying and harassment.
Latest news and articles
The app features a blog containing recent articles on seafarers' welfare-related news and topics, which can be refreshed when an internet connection is available.
What do you think of this app? Is there anything we could improve, or have you spotted something that isn’t working properly? Please send your feedback to iswan@iswan.org.uk.
*Please note that an internet connection or phone signal is needed to contact ISWAN's helplines via the ISWAN for Seafarers app.
A free, 24-hour, multilingual helpline for seafarers and their families worldwide
A free, 24-hour, multilingual helpline for professional yacht crew worldwide
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Improving seafarers' health and wellbeing through promotion of increased, quality social interaction and rest time
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We launched the results of our survey of superyacht crew in London on 3rd December 2018
A guide for shipping companies and ship operators to develop and implement mental health policies
Recognising excellence in seafarers’ welfare provision across the shipping industry
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Sharing photography by seafarers all over the world